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Outsourcing: November 2025

Fri 7 Nov 2025
12:00 - 13:30
Online

A group designed for senior leaders from across the industry to get together and discuss their relationships with Outsourcers, from choosing the right partner to ensuring a great brand and culture fit.

These round table events include presentations from industry experts sharing insight and research, member case studies and round table discussions.

As always, they provide you with the opportunity to share ideas and benchmark your own organisation against other member organisations.

Come join us.

How much is it?

Included as part of CCMA Membership.

Why should you go?

Who is it for?

Customer Service Director, Head of Outsource Partners, Contract Performance Manager, Head of Customer Service, Senior Leaders, Head of outsource delivery.

Agenda

Speakers

Register for this event here

Join us and your industry peers at this exclusive CCMA event
Secure your place today.
For more than 30 years, the CCMA has been dedicated to supporting contact centre leaders. We push ourselves to do more for our thriving membership base, which is the largest community of industry professionals in the UK.

The CCMA was founded with the goal of sharing best practice and networking to improve skills and knowledge in order to progress contact centre operations - and we live by that to this day.

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