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Insight Sponsors: Call Centre & Customer Service Summit

Looking Back: Contact Centre & Customer Services Summit Highlights

Gareth Wednesday 1 January No Comments

Last year’s Contact Centre & Customer Services Summit brought senior leaders together for two days of focused learning, strategic discussion and meaningful connection. Delegates took part in pre-arranged one-to-one meetings with solution providers, allowing…

For more than 30 years, the CCMA has been dedicated to supporting contact centre leaders. We push ourselves to do more for our thriving membership base, which is the largest community of industry professionals in the UK.

The CCMA was founded with the goal of sharing best practice and networking to improve skills and knowledge in order to progress contact centre operations - and we live by that to this day.

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