Infographic: Voice of the Contact Centre Consumer 2026
An infographic visualising the key findings from the Voice of the Contact Centre Consumer 2026 report.
For our next episode of CareerTalk, Leigh Hopwood chats to Alfred Rodway, General Manager for Global Sales, Service and Litigation at Air France-KLM, about Alf’s career so far.
Alf shares his career story with CCMA CEO, Leigh Hopwood, in this episode of CareerTalk. They chat about what he does in his current role, compare his time in corporate world versus outsourcing, and discuss his experience of bullying-type behaviour from a manager.
Catch up on the episode below.