Infographic: Voice of the Contact Centre Consumer 2026
An infographic visualising the key findings from the Voice of the Contact Centre Consumer 2026 report.
For our next episode of CareerTalk, Leigh Hopwood chats to Andy Cook, Head of Customer & Colleague Experience at AXA Health, about Andy’s career so far.
Andy’s worked in organisations where he has had the opportunity to be creative and has recognised just how important it is to look after colleagues and customers. Take a listen to Andy Cook, Head of Customer & Colleague Experience at AXA Health as he chats to Leigh Hopwood about his career journey so far.