Infographic: Voice of the Contact Centre Consumer 2026
An infographic visualising the key findings from the Voice of the Contact Centre Consumer 2026 report.
For our next episode of CareerTalk, Leigh Hopwood chats to Sabina Onwuka, Head of Customer Services at London Borough of Barking and Dagenham, about Sabina’s career so far.
Sabina chats with Leigh Hopwood about her career dedicated to serving. She shares what is important to her in the culture of where she works, and what organisations could do to improve their approach to diversity.
Watch the episode below.