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LinkedIn Live with Claire Thomlinson at Valda Energy

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Kate Law, Membership and Learning Director at the CCMA, spoke with Claire Thomlinson, Head of Customer Service at Valda Energy, to explore their transformational journey through the CCMA Academy’s Futures: Leadership Programme.

If you’re exploring leadership development, supporting your teams, or simply curious about how future-fit leadership looks in action, this is a must-watch.

To learn more about the Futures: Leadership Programme, click here.

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The CCMA was founded with the goal of sharing best practice and networking to improve skills and knowledge in order to progress contact centre operations - and we live by that to this day.

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