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Insight Category: CareerTalk

CareerTalk with Morris Pentel

CareerTalk with Morris Pentel

Nancy Monday 6 June No Comments
Another fascinating CareerTalk hosted by Leigh Hopwood, CEO at CCMA, speaking with Morris Pentel, who describes himself as an Experience Scientist. With a career spanning telecoms, outsourcing and financial services,…
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CareerTalk with Harj Johal, The AA

CareerTalk with Harj Johal, The AA

Nancy Saturday 5 May No Comments
In this episode of CareerTalk, Leigh chats with The AA’s Harj Johal. Harj has 30 years working in contact centres and customer relations within the UK insurance industry, for major…
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CareerTalk with Paul Mazoyer, Heineken

CareerTalk with Paul Mazoyer, Heineken

Nancy Saturday 4 April No Comments
Careers in a contact centre can be incredibly rewarding, and the skills you learn are for life. Leigh chats with industry leaders about their careers in order to inspire others.…
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CareerTalk with Ryan Rubertazzi, VodafoneThree

CareerTalk with Ryan Rubertazzi, VodafoneThree

Nancy Saturday 4 April No Comments
Contact Centre Leader of the Year at the ⁠UK National Contact Centre Awards⁠ in 2021, ⁠Ryan Rubertazzi⁠, Head of Consumer Assisted Sales and Care at ⁠VodafoneThree⁠ chats with ⁠Leigh Hopwood⁠,…
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CareerTalk with Don Haddaway, Artisiam

CareerTalk with Don Haddaway, Artisiam

Gareth Wednesday 1 January No Comments
The first episode of series five of the CareerTalk podcast opens with a genuine conversation between Don Haddaway, a 35‑year industry veteran turned independent CX consultant, and Leigh Hopwood, CEO…
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CareerTalk with Rachel Lewis, NatWest Group

CareerTalk with Rachel Lewis, NatWest Group

Gareth Wednesday 1 January No Comments
In the final episode of season four of the CCMA’s CareerTalk podcast, Leigh Hopwood, CEO of the CCMA, speaks to NatWest Group’s Rachel Lewis about alternative career pathways. Rachel spent…
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